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CALL CENTER

ALL ABOUT CALL CENTER

THE PERFECT FIR FOR YOUR BUSINESS

Every business’s needs are different and no one plan can cover what everyone needs. We provide you with the flexibility to add features or phone lines as you need. You only pay for what you use and no hidden fees.
With Ombrex you will receive great features which can be used by a small organisation upto an enterprise with thousands of employees. We also provide custom solutions to companies which needs specially tailored features for their organisation


WORK ACROSS THE WORLD

At Ombrex we know that a company needs to have presence all the around world, therefore we provide you with highly customisable and adaptive solution which will help you configure system where everyone working all around the world will feel like as if they are in same office. Making managing remote workers easy. At the end of the month you will receive a single bill with all the info about your usage


EASY SYSTEM MANAGEMENT AND MONITORING

You can easily manage all of your company’s telecom system through your computer for each and every user or any office location. The system resides on the cloud which makes setting everything very easy as well as the changes takes place immediately just after push of button.
Its very easy to add new users, assign phones to them or adding their cellphone to the system. You can easily enable or disable features and setting, cutting the cost to have a dedicated IT department. Users can also manage their own settings which will take less of your time to manage the system.
After you have used the system once you will never want to go back to your old system


CUSTOMISABLE FEATURES

By having Ombrex as your telecom provider you will receive features which were only available to big companies and are very expensive. You can even control the features a user is assigned. You can assign a feature to one user and can turn it off for another. Your system is highly customisable and can be configured as per your specific needs


BRING YOUR OWN DEVICE

You do not need to buy IP Phones for all your employees, you can just add their cell phones in the system and they will be able to use the phones to receive and make calls with you company phone number.
When a user receives a call, the call is automatically transferred to the user’s phone and the user can than accept or reject the call. Whenever a user will require to make a call they can just simply dial their company’s dial in number which will verify users based on their phone number and pin code


COMPANY NUMBER

You can select a number for you company from any region of your choice, you can have a local number or an overseas number for your overseas clients as well as a toll free number making it really easy for your customers to reach out to you. You can buy new numbers or can even transfer your old number


CALL CONFERENCE

You can easily create a conference hub where each one of your user can receive a custom conference number. You can assign a pin to lock the conference and only the owner of the conference is allowed to open up the conference room




CALL CENTER STANDARD
  • Unlimited Toll Free Mints*
  • Personalized IVR
  • Call Center Suite Access
  • Other Call Center Features

$54.95
per month / seat
CALL CENTER PRO
  • All Standard Plan Features
  • Access to OMBREX CRM
  • Integration with External CRM
  • Email & Phone Support

$64.95
per month / seat
CALL CENTER ENTERPRISE
  • Customer Specific Customized
  • Individual Deployment
  • Unlimited Extensions
  • On Site Support

CONTACT US

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