Ombrex Telecom App (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in relation to your use of our mobile application (“App”).
Collection of Personal Information
We may collect personal information from you when you use our App, including but not limited to, when you create an account, purchase a product or service, contact our customer support team, provide feedback, or grant permission to access your contacts. The personal information we collect may include, but is not limited to, your name, email address, phone number, billing and shipping addresses, payment information, and contact information from your phone.
We collect contact information from your phone with your explicit consent to make our application more helpful during phone dialing. This information may be used to display relevant contact suggestions or provide additional information about the contact during a call. We do not store your contacts’ personal information on our servers, and we do not share this information with any third parties.
Use of Personal Information
We may use your personal information for the following purposes:
- To provide and improve our services to you
- To process and fulfill your orders
- To communicate with you regarding your orders, our services, and promotions
- To respond to your inquiries and provide customer support
- To personalize your experience and improve our App
We may also use your personal information for marketing purposes, such as sending you newsletters and promotional materials. You may opt-out of receiving these communications at any time by following the instructions provided in the communication or by contacting us directly.
Disclosure of Personal Information
We may disclose your personal information to third-party service providers who assist us in providing and improving our services, such as payment processors, shipping providers, and IT support providers. We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, property, or safety, or that of our customers or the public.
Security of Personal Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption and security technologies to safeguard your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
Access and Correction of Personal Information
You may request access to, correction, or deletion of your personal information held by us by contacting us at the email address provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws and regulations.
Analytics and Third-Party Services
We may use third-party analytics services to collect and analyze data about your use of our App. These services may use cookies, web beacons, or other tracking technologies to collect information about your device, usage patterns, and other data. We may also use third-party services to provide features and functionality in our App, such as social media integration. These services may collect and use your personal information in accordance with their own privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or applicable laws and regulations. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our website or by email.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@ombrex.com.